STCR Business Systems - IBM Supermarket System Solutions

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Proven Solutions For Independent Grocers and Specialty Food Stores

Grocery retailers compete in one of the industry's toughest, most competitive segments.

Customers expect low prices, fast checkout and flawless service
Margins are small and shrinking
Labor turnover remains high
New competitors threaten market share every day

These pressures are demanding to any retailer.

Maximize speed and uptime at the POS

Grocery shoppers don't like to wait. That's why IBM and STCR offers durable solutions that work hard, run fast and provide consistently outstanding uptime. Our retail-hardened POS systems, high performance operating system and speedy thermal printers allow you to move more shoppers through your lanes while protecting your long-term investment.

Increase sales to fight shrinking margins

IBM and STCR makes it easier for grocery retailers to strengthen customer loyalty and grow sales. With software developed specifically for grocery, such as IBM 4680/90 Supermarket Application, IBM SurePOS ACE, IBM4690 Operating System and the more advanced technology of IBM Kiosk, you can quickly roll out a loyalty program designed to reward and retain your best customers and track shopping patterns. You can also use targeted marketing to increase sales and impulse buys.

Reduce labor turnover, improve service

Higher throughput means higher sales, making it essential for your employees to work at peak efficiency. IBM and STCR retail store solutions help you maximize cashier productivity, deliver training more efficiently and ensure exceptional customer service-all while minimizing employee turnover.

Use advanced technology to grow share

In grocery, market share is constantly threatened by traditional and new types of competitors. To compete, many grocery retailers use multiple channels to protect existing share and reach new customers. They deliver personalized shopping lists via the Web, use wireless terminals and handheld devices, print coupons from kiosks, and offer self-checkout lanes. To help you deploy solutions like these and get an e-business edge over your competitors, IBM developed the MerchantReach™ portfolio. This comprehensive set of hardware, software and services helps you realize the full potential of integrated multi-channel retailing.

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