MAKE A CAREER AT STCR

STCR, Inc. is a leader in the world of retail systems technology. We are constantly scouting for individuals who have outstanding qualities. If you're eager for a challenge and aspire to work in a fast-paced, high technology, team oriented environment and have the skills and drive necessary to maneuver in the ever-changing world of retail store solutions, we want to hear from you.

Apply Now or learn more about who we are and the opportunities we have to offer below.

OUR COMPANY

STCR offers an excellent benefits package, including health, dental, life insurance, 401K, tuition reimbursement, paid time off & holidays, plus company-sponsored training.

OUR MISSION

STCR, Inc. is committed to delivering exceptional service and proven solutions. We respect all individuals and encourage positive working relationships. Our goal to provide the highest level of customer satisfaction will ensure our continual growth.

OUR VISION

Working together to provide world class services and solutions that promote our customers' businesses and build lasting relationships.

OUR CULTURE

With a commitment to excellence and taking care of the customer we expect continuing improvement in everything we do. We endeavor to lead the way in products, services, technology, and employee relations, striving always to be the best. We believe the customer experience is the ultimate judge of our performance and should always be studied and improved upon. In an environment of professionalism, teamwork, and mutual respect we work hard everyday to deliver the highest value with our services and solutions to enhance our customers business and create win-win situations.

If you're a like minded achiever come join our team and be a part of our success.

Territory Sales Representative

General Information:

Description

Territory Sales Representative

STCR, a progressive Retail Systems company with over 54 years of experience in business, has an opening for a Territory Sales Representative. This is a great opportunity for you if you’re interested in working in a fast-paced, growing industry that is constantly evolving, and STCR is at the vanguard of that change. STCR is a data-driven technology company that is constantly anticipating what the next shift in our industry might be. To be the best in our industry, we need the best people working for us. We offer a high-energy, supportive team environment where personal achievements are recognized and rewarded.

Opening for a Territory Sales Representative to sell cutting-edge technology to Supermarkets, Specialty Food and Natural Food stores. We offer the latest technology – hardware and software – to enable our customers to reduce their overhead costs and dive into the data to analyze their business. We navigate our customers through the shifting retail landscape, leveraging the latest technology such as self-checkout and e-commerce integration, enabling them to compete and win.

You will start out with a well-established customer base, selling cutting-edge products, coupled with our world-class service.

We are looking for you to learn our business and help us increase our market share. You will be developing and maintaining relationships with key decision makers and business owners and enabling them to take their business to the next level. Through the sales process you will be achieving established metrics for customer engagement and territory quota. Submit your resume and cover letter now to take the first step in a path to an exciting new career!

Qualifications

• College Education
• Proficient with Microsoft Office
• Good Work Ethic
• Strong communications ability
• Organizational ability
• Time management ability
• Attention to detail

Responsibilities 

• Identify new business opportunities
• Maintain weekly call, visit and proposal delivery metrics with customers and prospects
• Manage and maintain relationships with existing customers
• Establish rapport with prospects
• Identify and vet out needs of customers and prospects
• Identify up-sell opportunities and deliver proposals to customers and prospects
• Strategic selling and thinking

Benefits 

• Health and dental insurance
• Flex savings
• 401K retirement planning with employer match
• Paid time off
• Paid holidays off
• Vehicle allowance plus mileage
• Tuition reimbursement

Territory Sales Representative

General Information:

Description

Territory Sales Representative

STCR, a progressive Retail Systems company with over 54 years of experience in business, has an opening for a Territory Sales Representative. This is a great opportunity for you if you’re interested in working in a fast-paced, growing industry that is constantly evolving, and STCR is at the vanguard of that change. STCR is a data-driven technology company that is constantly anticipating what the next shift in our industry might be. To be the best in our industry, we need the best people working for us. We offer a high-energy, supportive team environment where personal achievements are recognized and rewarded.

Opening for a Territory Sales Representative to sell cutting-edge technology to Supermarkets, Specialty Food and Natural Food stores. We offer the latest technology – hardware and software – to enable our customers to reduce their overhead costs and dive into the data to analyze their business. We navigate our customers through the shifting retail landscape, leveraging the latest technology such as self-checkout and e-commerce integration, enabling them to compete and win.

You will start out with a well-established customer base, selling cutting-edge products, coupled with our world-class service.

We are looking for you to learn our business and help us increase our market share. You will be developing and maintaining relationships with key decision makers and business owners and enabling them to take their business to the next level. Through the sales process you will be achieving established metrics for customer engagement and territory quota. Submit your resume and cover letter now to take the first step in a path to an exciting new career!

Qualifications

• College Education
• Proficient with Microsoft Office
• Good Work Ethic
• Strong communications ability
• Organizational ability
• Time management ability
• Attention to detail

Responsibilities 

• Identify new business opportunities
• Maintain weekly call, visit and proposal delivery metrics with customers and prospects
• Manage and maintain relationships with existing customers
• Establish rapport with prospects
• Identify and vet out needs of customers and prospects
• Identify up-sell opportunities and deliver proposals to customers and prospects
• Strategic selling and thinking

Benefits 

• Health and dental insurance
• Flex savings
• 401K retirement planning with employer match
• Paid time off
• Paid holidays off
• Vehicle allowance plus mileage
• Tuition reimbursement

Territory Sales Representative

General Information:

Description

Territory Sales Representative

STCR, a progressive Retail Systems company with over 54 years of experience in business, has an opening for a Territory Sales Representative. This is a great opportunity for you if you’re interested in working in a fast-paced, growing industry that is constantly evolving, and STCR is at the vanguard of that change. STCR is a data-driven technology company that is constantly anticipating what the next shift in our industry might be. To be the best in our industry, we need the best people working for us. We offer a high-energy, supportive team environment where personal achievements are recognized and rewarded.

Opening for a Territory Sales Representative to sell cutting-edge technology to Supermarkets, Specialty Food and Natural Food stores. We offer the latest technology – hardware and software – to enable our customers to reduce their overhead costs and dive into the data to analyze their business. We navigate our customers through the shifting retail landscape, leveraging the latest technology such as self-checkout and e-commerce integration, enabling them to compete and win.

You will start out with a well-established customer base, selling cutting-edge products, coupled with our world-class service.

We are looking for you to learn our business and help us increase our market share. You will be developing and maintaining relationships with key decision makers and business owners and enabling them to take their business to the next level. Through the sales process you will be achieving established metrics for customer engagement and territory quota. Submit your resume and cover letter now to take the first step in a path to an exciting new career!

Qualifications

• College Education
• Proficient with Microsoft Office
• Good Work Ethic
• Strong communications ability
• Organizational ability
• Time management ability
• Attention to detail

Responsibilities 

• Identify new business opportunities
• Maintain weekly call, visit and proposal delivery metrics with customers and prospects
• Manage and maintain relationships with existing customers
• Establish rapport with prospects
• Identify and vet out needs of customers and prospects
• Identify up-sell opportunities and deliver proposals to customers and prospects
• Strategic selling and thinking

Benefits 

• Health and dental insurance
• Flex savings
• 401K retirement planning with employer match
• Paid time off
• Paid holidays off
• Vehicle allowance plus mileage
• Tuition reimbursement

Retail Solutions Implementation Manager

General Information:

Description

STCR, a progressive retail systems company with over 54 years of experience in business, has an opening for a Retail Solutions Implementation Manager.

In this position you will be responsible for the planning and implementation of retail systems within a supermarket environment, as well as providing support, both on-site and remote, for our clients.

Responsibilities 

• Systems implementation including setup, configure, deliver, install, train, and program systems & products
• Provide customer support including periodic on-call duties
• Outline alternatives and recommend solutions
• Maintain systems and products by responding to requests; conducting tests; diagnosing problems; achieving resolution with the highest degree of customer satisfaction
• Maintain records by documenting daily activity and project tasks
• Create procedural and training documents as needed
• Complies with regulations by adhering to codes, specifications, and policies
• Updates job knowledge by completing re-certification; participating in educational opportunities; reading professional publications

Requirements

• Strong IT technical background, including networking, OS, and application support
• Ability to handle multiple projects and follow them through to a successful implementation
• Strong verbal and written communication skills
• Able to travel to client locations and work overnight; approximately 50 percent travel
• AAS or bachelor’s degree preferred from accredited institution
• Experience working in an IT support role
• Project Management experience in implementing technology in a business environment desired
• Experience in supermarket or retail operations a plus
• Customer Service and Project Management skills
• Professional, Dependable and Thorough

Help Desk Analyst

General Information:

STCR, Inc., a company with over 54 years of success in providing retail Point of Sale solutions to supermarkets throughout the United States, Caribbean and beyond, is hiring a Help Desk Analyst.

Are you looking to grow in a career that offers stability and allows you to work with both technology and people? If working in a fast-paced team environment helping clients overcome challenges sounds exciting and you are an enthusiastic go-getter, then this opportunity is the right fit for you.

As a Help Desk Analyst you will be responsible for providing technical support via the phone and internet for our clients’ retail systems.

Qualifications

• Strong IT technical background, including networking, OS, and application support
• Ability to handle multiple calls and situations and follow them through to a solution
• Strong verbal and written communication skills
• Able to work various shifts including weekends
• Minimum AAS degree, Bachelors preferred from accredited institution
• Minimum two years of experience working in an IT support role
• Experience in supermarket operations a plus

Responsibilities

• Respond to support requests regarding computer software, hardware, or network operations to resolve issues
• Read technical manuals, confer with users, recreate scenarios, test in lab environments, conduct computer diagnostics, work directly with hardware manufacturer and software development support teams
• Install software on users’ computers
• Document daily activity of all communication transactions, issues, and remedial actions taken
• Author training materials and procedures
• Present training to end users
• Conduct evaluation of company products and services and recommend improvements
• Provide good technical support and customer service via phone calls or emails

Benefits

• Health insurance
• dental insurance
• 401k
• Paid time off
• Tuition assistance program
• Loyalty rewards
• Company-sponsored employee activities

Technical Support Account Manager

General Information:

Description

Technical Support Account Manager

Are you looking to grow in a technical career that offers stability and allows you to work with both
technology and people? If working in a fast-paced team environment helping clients overcome
challenges sounds exciting and you are an enthusiastic go-getter, then this opportunity is the right fit for
you.
STCR, a progressive retail systems company with over 55 years of experience in business, has an opening
for a Technical Support Account Manager.
In this position you will be responsible for supporting the implementations of retail systems within a
supermarket environment, including software upgrades and customizations. The role also provides
remote support to employees and our clients in the field.

Responsibilities

• Systems implementation, including setup, configurations, installation, training, and programming of systems & products
• Provide customer support, including periodic on call duties
• Outline alternatives and recommend solutions
• Maintain systems and products by responding to requests for customization and development; conducting tests; diagnosing problems; achieving resolution with the highest degree of customer satisfaction
• Maintain records by documenting daily activity and project tasks
• Create procedural and training documents as needed
• Comply with all regulations by adhering to codes, specifications, and policies
• Update job knowledge by completing re-certification; participating in educational opportunities; reading professional publications

Requirements

• Strong IT technical background, including networking, OS, and application support
• Ability to handle multiple projects and follow them through to a successful implementation
• Strong verbal and written communication skills
• AAS or bachelor’s degree preferred from accredited institution
• Experience working in an IT support role
• Project Management experience in implementing technology in a business environment desired
• Experience with SQL, Python, Power shell, html, batch commands, command line is a plus
• Customer Service and Project Management skills
• Professional, Dependable and Detail oriented

Benefits

• Health insurance
• Dental insurance
• 401(k) Retirement plan
• Paid time off
• Tuition assistance program
• Loyalty rewards
• Company-sponsored employee activities

Job Type: Full-time

Sales Development Representative

General Information:

Part-Time Sales Development Representative

STCR, a progressive Retail Systems Company in business for over 55 years, has an opening for a Part-Time Sales Development Representative (SDR). As an SDR you will be a key component of the STCR Sales Team. The SDR handles telephone, email and web-based interaction with prospective STCR customers. In this internally based, remote business development role, you will respond to sales inquiries, prospect for new customers and assist the sales team in follow up and ongoing communications with prospects.

STCR sells state-of-the-art technology to Supermarkets, Specialty Food and Natural Food stores. You may have heard that Amazon is disrupting the retail sector – well, STCR is here to support our customers in the new and evolving landscape. We offer the latest technology – hardware and software – to enable our customers to reduce their overhead costs and dive into the data to analyze their business. We navigate our customers through the shifting retail landscape, leveraging the latest technology such as self-checkout and e-commerce integration, enabling them to compete and win.

The SDR role is a great position for a highly motivated individual with a competitive drive and a desire to work in a positive team environment.

Responsibilities:

• Perform outreach phone calls with a focus on gathering data and setting appointments for our Sales Team
• Educate potential clients about the value of STCR and what products and services we can offer them
• Perform outbound email and telephone prospecting campaigns based on identified lists
• Schedule meetings and demonstrations for Territory Sales Reps
• Assist in follow up from key marketing campaigns (webinars, conferences, etc.)
• Provide assistance on customer call campaigns that require customer to upgrade existing systems
• Track sales process and update CRM daily
• Coordinate with Sales Assistant, Sales Manager and Sales Team
• Respond to inquiries from Sales Manager and other internal contacts

Knowledge/Skills:

• Effective phone presence and demeanor
• History of making high daily phone call volumes for prospecting purposes
• History of exceeding lead generation targets
• Capable of researching prospective customers for qualification purposes (who is the decision maker, number of locations, etc.)
• High energy with positive attitude
• Work well in fast-paced environment
• Exceptional interpersonal and communication skills
• Willing and capable of conducting a high volume of outbound calls
• Excellent written and verbal communication
• Proficient with Office 365 (Word and Excel)

Part Time Position: Monday – Friday 10:00 AM – 2:00 PM Eastern Time

Job Type: Part-time

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• Associate (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: Remote

Programmer/Analyst

General Information:

Description

STCR, a progressive retail systems company with over 54 years of experience in business, is hiring a Programmer/Analyst.

In this position you will be responsible for analyzing business processes and designing, planning and completing custom solutions for our supermarket customers. Additionally, you will assist in maintaining current programs and in-house data and assist in systems implementation processes as needed.

Responsibilities

• Creation of custom programs that enhance our software offering
• Installation and training of custom programs created
• Maintain and update custom programs created
• Provide remote client software upgrade as needed
• Provide consultation on custom solution options
• Evaluate and test hardware and software solutions
• Assist in troubleshooting of hardware and software solutions
• Make recommendations for new products and procedures
• Create and enhance features, functions, and reports for internal use
• Create interface to other internal software systems
• Maintain internal systems data and database
• Generate on-demand reports from internal database
• Provide internal support to assist all departments as needed
• Document client issues and resolutions
• Document system usage for hardware and software

Requirements 

• Programming skills in C, Object Oriented C++, Visual Basic, 4690 Basic, VB.net Windows
• programming, SQL, JavaScript, HTML/HTML5, XML, VBScript, ASP.net, Crystal Report.
• Project management skills.
• Problem solving skills.
• Exercise discretion in connection with needs assessment relating to project.
• Make independent evaluations and recommendations to client.
• Customer service skills.
• Communication skills.
• Organization skills.
• Knowledge of PC Hardware/DOS/Windows/Networking/MS Office.
• Knowledge of retail operation.