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There is a great deal of pressure on grocers today because of how much customer needs and expectations have been changing, especially over the past 12 months. The digital and physical worlds of…
Electronic shelf labels (ESLs) offer countless benefits for retailers, from providing accurate and up-to-date information to shoppers to giving retailers valuable data on shopper foot traffic and…
In 2020, pandemic buying increased out-of-stock issues with various consumer packaged goods. Shoppers saw empty store shelves all around the country, especially in the paper towel and bath tissue…
2020 saw more shoppers using alternative ways to buy and receive groceries. Grocery delivery experienced a surge during the earlier parts of the pandemic, but, according to a recent e-commerce…
We all are aware of the impact that the pandemic has had on the grocery shopping experience, from socially distant checkout lines to the rise of “buy online and pick up at store” shopping. Some of…
One of the most prominent obstacles that grocers face is waste. Food and energy waste can cost grocers millions each year. Food waste is a massive problem globally, with an estimated 40% of all food…
Due to the pandemic, today's consumers are increasingly looking for contact-free shopping convenience and safety. Online shopping has surged along with consumer enthusiasm for contactless payments --…
Consumer behavior saw many changes and adaptations as Covid-19 swept the U.S. in 2020. During the first few weeks of the pandemic, consumers began stocking up on groceries and other household items.…
With vaccination occurring across the world, and recent downward trends in COVID-19 infections, many are cautiously optimistic that the end of the pandemic is near. The question for grocery stores is…
Grocery store robots are no longer just the stuff of science fiction or out-of-reach technology only for huge supermarket chains. Today, independent and specialty grocers can access this…
The world is still in the grips of Covid-19, but with more widespread vaccination, a pandemic-free future is coming into view. Grocery shopping was a major topic for most of 2020, and much of the buzz…
Shoppers became very comfortable with self-checkouts over the past year. Much of this growth in acceptance came out of necessity, as consumers sought safer ways to shop during the pandemic.…
Shifting from in-store to online shopping has been a big drive for many retailers over the past few years. But, in an interesting industry twist, some digital retailers are pivoting to provide the…
Retailers can find a competitive advantage by building a robust omnichannel shopping experience. Today’s shoppers are looking for convenience, multiple shopping options, value, and service.…
The restaurant industry has been devastated by the ongoing pandemic. From restrictions on indoor dining to customers simply preferring to stay home, 2020 saw restaurants experience massive revenue…
2020 was quite a year for grocery store technology. The pandemic changed the shopping experience for many and showed us the importance of grocery stores in our society. Grocery stores and other…
New and updated grocery technologies improve customer experience and store operations, helping smaller stores increase their profit margin. The future of grocery promises to reduce “points of…
Thanks to easy-to-use e-commerce technology, specialty Grocers can offer their customers the convenience of online shopping and provide services that shoppers demand. Today’s e-commerce solutions are…
Self-checkout technology is not new in the grocery industry, but it is becoming more prevalent as an option for shopping convenience and safety. Industry experts forecast a massive growth of the…
While not yet part of mainstream grocery technology, shelf-scanning robots like those from Badger Technologies are part of many grocers' upcoming plans, according to RIS’s recent Retail Technology…
The pandemic has driven more grocery shoppers to embrace online shopping, curbside pickup, and increased use of self-service shopping. And, payments innovation is leading the way for these changes in…
With over 260 million smartphone users in the United States, it’s no surprise that shoppers have their devices with them when they are walking store aisles. However, according to recent research,…
Now stores can highlight online shopping, delivery, curbside and inventory The pandemic has, of course, changed the way people shop, with safety concerns and fluctuations in supply making…
Electronic shelf labels (ESLs) have come a long way since their origins as simple, passive price displays. Today, ESLs are helping retailers optimize customer experience and increase store accuracy…
Autonomous robots are meeting the increasing need for innovation within the grocery store industry, adding accuracy, inventory visibility, and increased shopper and staff safety. Badger Technologies…
Scoping a PCI assessment can be challenging. But, the growth of e-commerce and mobile shopping and payments makes cardholder data security more important than ever. Securing cardholder data is a…
Retailers have already begun planning in anticipation of an unprecedented 2020 holiday shopping season. However, grocers have a leg-up as they've faced and met rapidly changing consumer needs over the…
Rewards programs continue to be an important part of grocery and other retail customer experience. In fact, 72% of customers say they are more likely to recommend brands with good loyalty programs.…
According to a recent survey by business news site The Manifest, 62% of U.S. adults polled still preferred to make purchases in physical stores. The poll also showed considerable growth in the use of…
From the sunny shores of Florida to the heart of urban Tel Aviv, grocers worldwide face the same challenge: How to win with technology. Over the past few years, companies have turned to eye-grabbing…
An official with Toshiba Global Commerce Solutions said there will be opportunities in 2020 to impact how retailers can become more competitive and deliver better experiences, as well as create more…
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