What makes for a great shopper loyalty program?
Rewards programs continue to be an important part of grocery and other retail customer experience. In fact, 72% of customers say they are more likely to recommend brands with good loyalty programs.
Are you looking for some rewards program inspiration? The annual Bond Loyalty Report was recently released and reviewed the retailers and grocers with the best loyalty programs of 2020. The report was based on a survey of 70,000 consumers, evaluating such categories as Loyalty Mechanics, Program Influence, Behavioral Loyalty, Emotional Loyalty, Earn Mechanics, Rewards & Redemption, Brand Alignment, Human Experiences and Digital Experiences.
Having the right technology is the foundation for a successful rewards program. Target your customers' needs by providing relevant discounts, and make it easy for customers to track their savings. Learn more about how STCR can help identify and implement POS solutions that drive customer loyalty.